Privacy Policy

Effective Date: [Insert Date]

Rail Solutions Australia (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and disclose personal data in accordance with the Australian Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information from you when you:

  • Contact us via phone, email, or our website

  • Submit an enquiry or quote request

  • Visit or interact with our website

Information collected may include:

  • Your name, company, and job title

  • Email address, phone number, and business address

  • Project details or enquiry-related content

  • Technical data (e.g. IP address, browser type, site usage)

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries or quote requests

  • Provide our services and support

  • Communicate with you regarding your project or account

  • Improve our website and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Disclosure to Third Parties

We may share your personal data with trusted service providers or subcontractors who assist us in delivering services (e.g. IT hosting, CRM systems). These parties are required to maintain confidentiality and data security.

We may also disclose your information if required by law or regulatory obligation.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of online transmission or storage is completely secure. You provide information at your own risk.

5. Cookies & Analytics

Our website may use cookies and analytics tools to enhance your browsing experience and gather site usage data. You can control cookie preferences through your browser settings.

6. Access and Correction

You may request access to your personal information or ask us to correct inaccuracies by contacting us using the details below.

7. Contact Us

For questions about this Privacy Policy or to request access to your personal data, contact:

Rail Solutions Australia
[Insert Business Address]
[Insert Email Address]
[Insert Phone Number]
ABN: [Insert ABN]

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The updated version will be posted on this page with the new effective date.